Welcome to TeleTails Instant!
Getting Started with Curbside Care
Creating an Instant Account
Select the start icon or visit app.teletails.com to create your account. This should only take a minute and is best done on a computer, although the system can be used both on a computer or on mobile devices via TeleTails App.
Logging into Instant
Instant is available on the web, as well as Apple & Android devices. When logging in to your existing Instant account on your phone or tablet, don’t forget to hit Sign In instead of Create a New Account.
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Starting a Session
On the web, select
Start Session.
From mobile, enter the client's cell number and hit Send Invite. Adding a name is optional, but it helps your team stay organized.
Joining the Session
On both web and mobile, select the Join Session button next to the session you would like to join.
That's it!
Completed sessions automatically resolve overnight. They will then be available in your completed session section for review.
Do you have any questions? Feel free to reach out to our support team below.
