Free software that helps expand your practice by offering clients online care.

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A veterinary provided on video call on a cell phone



Average length of a digital consultation


Conversion Rate

70% of digital consults converted to an in-person appointment over the following 2 months



25% of digital consultations are dermatology related

All your care,
all in one place

  • TeleTails helps pet parents access high-quality, trusted pet care. Our solutions engage pet parents through every step of their journey.
  • TeleTails’ veterinary clinic software helps pet parents connect with their local vet clinic for virtual visits (video, chat, payments).
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What veterinary clinics are saying

TeleTails has been invaluable in improving our client communication. Our clients love being able to access our team quickly and conveniently from home, and we’re able to get better patient information while charging for our time and resources.

Mike Jerva

COO Heart of Chelsea Veterinary Group

TeleTails has helped me and my team focus on delivering state-of-the-art care while reducing callbacks and connecting with clients on a more personal level. Our clients love the video appointments, and it is great that we end up seeing many of the cases in person to follow up.

Patricia Collins, DVM CVA

Owner, Valley Cottage Animal Hospital

We made an excellent decision partnering with TeleTails to facilitate our digital consultations. I promise this will be a great move for you and your clients, too. We have found TeleTails’ software to be very easy to use and the team to be proactive in their outreach and system updates.

Greg Ludwig

Hospital Administrator, Lombard Veterinary Hospital

A chat and a video virtual pet care consultation happening on a mobile phone

The most flexible telehealth platform for your clinic.

TeleTails is built to integrate into a veterinarian's workflow, providing flexibility across delivery of care. We give you the freedom to choose the right platform for each consultation. Either opt to engage patients via a live video appointment or connect with patients via a messaging system that allows for both video and picture uploads. After completing a consultation, payment is collected automatically and securely.

Protect your practice

We believe that telehealth shouldn't replace in-person visits, but under the right circumstances it can increase the overall quality of care. The TeleTails platform is built to support your in-office practice by enabling veterinarians to offer digital care to existing patients. This means providing veterinarians with a technology platform that is both flexible and secure. TeleTails provides veterinarians with archived messages and video appointments in case a provider needs to recover the contents of a past consultation.

A brown and white Spaniel dog
A woman holding a cat and a dog eating a treat

Compliant with all AVMA guidelines

According to the AVMA, "Veterinary telehealth should only be conducted within an existing Veterinarian-Client-Patient Relationship (VCPR), with the exception of advice given in an emergency until that patient can be seen by a veterinarian." (More) We agree! That's why TeleTails connects pet parents to their existing veterinarian. We provide industry-leading technology to provide comprehensive, compliant solutions to veterinarians and pet parents alike.

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What Veterinary Clinics are Saying