The AI Pet Care Platform Keeping Pet Experts at the Core.

TeleTails’ AI assistant, Telly, is powered by hundreds of thousands of real pet parent interactions and supported by licensed pet care professionals.

Get in touch

to see how TeleTails' AI can extend your brand’s impact

TellyAI brings your brand’s pet expertise
to life for every pet parent.

Trained on hundreds of thousands of proprietary data points, Telly AI pet care delivers trusted, on-demand guidance that reflects your brand’s voice and care philosophy. Each model is informed by our in-house veterinary insights yet designed for seamless self-service, empowering pet parents with reliable answers while strengthening their connection to your brand.

Your brand’s voice and values shape every interaction.

Embed your procedures, preferences, and tone so the AI delivers care that feels authentically yours—building trust and loyalty at scale.

Every AI interaction is supported by TeleTails’ licensed care professionals and informed by real consult data, ensuring accuracy, safety, and empathy at every step.

Your customers receive trusted guidance that reflects professional standards, while your brand gains confidence knowing expert care is always within reach.ts always get accurate, on-brand guidance.

Our data shows higher satisfaction, stronger retention, and measurable efficiency gains.

With TeleTails, you deliver high-quality care at scale while reducing operational strain, turning customer trust into lasting brand value and growth.

At a Glance: how Telly delivers intelligent pet care.

Retrieval-Augmented Generation (RAG)

Ensures responses are based on partner-specific content plus TeleTails Core.

Fine-tuned LLMs

Trained on curated Q→A pairs that capture TeleTails’ empathy, triage flow, and safety rules.

Partner configs

Control tone, brand voice, escalation rules, and allowed product links.

NLP sentiment tracking

Measures emotional changes across sessions and feeds insights into partner dashboards.

Seamless escalation

Routes low-confidence or red-flag cases directly to TeleTails’ licensed clinicians.

What Sets TeleTails AI Apart?

Human foundation

Insights shaped by real veterinary and training consults. Escalate to a vet pro when needed, 24/7.

Proven emotional impact

Sessions reduce fear (-23%) and sadness (-34%), while increasing hope (+45%) and trust (+19%).

Pet-specific AI training

Unlike generic AI, TeleTails' models are trained exclusively on real pet care data and guided by our in-house vet pros.

Partner-first design

The AI is built to integrate your products, protocols, and brand voice naturally and effectively.

Solutions for Every Partner:

Is Telly Right for Your Business?

TeleTails AI is built for partners who:

Serve large populations of pet parents and need scalable solutions.

Want to strengthen, not replace, the human connection that supports your brand.

Have unique data or preferences you want reflected in every experience.

Ready to Extend Your Brand’s Impact?

TeleTails AI is built for established brands ready to scale. Reach out to see how TeleTails' human-augmented AI can transform your customer experience.

Get in Touch

TeleTails is the first platform to blend expert pet care with intelligent technology, helping pet brands attract, engage, and retain customers. From live veterinary and training support to customizable AI assistants, TeleTails delivers trusted guidance and seamless digital experiences for every pet parent.