24/7 online veterinary care from a dedicated in-house care team.
Our clinicians take the time your customers deserve, focusing on real outcomes and meaningful conversations. We help pet brands build deeper connections with their communities while serving as a trusted partner who always advocates for pets and the people who care for them.
TeleTails is the most convenient, empathetic, and trustworthy service for pet parents looking for answers and insights.
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All your virtual pet care in one place.
TeleTails connects pet parents with trusted care whenever they need it. With round-the-clock chat or video, we help them navigate wellness needs, avoid unnecessary ER visits, manage prescriptions and work with our trainers for ongoing support.
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How TeleTails Works
Got a pet health question? Don’t worry about an expensive exam fee or spending time traveling.
Go to your favorite pet brand for trusted care, provided by TeleTails.
See your pets and pick the one who needs care.
Select chat or video session, available 24/7. Best part: you’re never rushed off a session.
Meet your pro! Our team is all in-house, meaning we guarantee the quality of care.
Need anything else? We’re here. Want help finding in-person assistance or need to follow up? Whatever it is, we’ve got your back!
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We're like having a vet friend who never sleeps
Convenient, on-demand pet care available 24/7.
We’ll be here when your pet...
We’re here 24/7, 365 days a year.
How can we help your pet?
Chat with one of our vet pros right now to get a care plan for your pet.
Reviews from our pet parents
I love how fast and easy it was to get care for my furbaby.
Thank you SO much for listening and helping me process everything. I just want my baby to be well, happy, and healthy.
Katie was thorough and helpful in her response. I think this service is great to have
Really cool this is offered! I super appreciate the quick advice. Amazing perk of being a customer, honestly. Thank you all!
Very nice and she reassured me it wouldn't be stressful, told me a possible at home solution and if that doesn't work then would need to be inspected in person. Beyond satisfied.
The nurse provided helpful information and suggestions. I was validated for my concerns without feeling like I’m either over or under reacting. Thank you!!
Ashley was super helpful, super knowledgeable and an all around pleasure! The chat is quick and updates really well with no interruptions! A++
This is a really nice service you're providing. As a first-time pet guardian it's really helpful to be able to ask the little questions that come up.
Proven results supporting our pet parents and their loved ones.
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